FAQs

What’s your return policy?

We offer a full refund for up to 60 days after purchase if you are not satisfied with your order.


Does Back2Sleep® come with the ice/hot packs?
Back2Sleep comes with one TheraPearl® Sports Pack (dual hot/cold pack).


What will I pay for shipping?
Shipping is free.


Do I need to wear Back2Sleep® every night?
We recommend wearing Back2Sleep every night until you feel your pain has significantly decreased.


How much does Back2Sleep® weigh?
Back2Sleep weighs 4-6 pounds depending on size.


Does Back2Sleep® treat all types of back pain?
Back2Sleep has three pouches in the inner lining of the back that allow you to choose where to place the ice or hot pack to target your specific area of pain.


Can I wear Back2Sleep® when I’m not sleeping?
Because of the weighted component of Back2Sleep, it should be worn only while sleeping.